WARRANTY
Our warranty policy covers against manufacturing defects within 30 days from date of purchase (as listed on the purchase invoice), based on product authentication and original point of purchase. Products older than 30 days may not be eligible. Evolution does not repair items. We do not cover or have available for replacement the following; buttons, emblems, drawstrings, or other decorative parts or pieces.
For evolution-sports.ca orders, please email if you purchased within the last 30 days.
The life expectancy of a product depends on the individual using it; their characteristic wear pattern and the conditions in which it’s used. Evolution reserves the right to determine between a defective product and normal wear-and-tear, and to reject any claims that have exceeded their reasonable lifespan or have incurred any damage not directly related to a manufacturing defect, including through improper care, misuse or accident. Our liability extends to the original purchase only – Evolution does not offer secondary replacements or further warranty assistance on items resulting from a previous claim.
Most claims are resolved within 2-4 weeks of form submission. Defective merchandise will not be returned to you once received by our Quality Assurance team. By submitting a claim, you accept all the terms and conditions of our policy and accept all decisions as final. Dependent on a formal evaluation, you will be provided with an online credit towards a suitable replacement, whenever possible.
